Orders are picked and packed Monday through Friday. We ship from California, USA.

Canadian customers: If you purchase from our US store, duties and taxes will be payable by you upon parcel receipt.

USA: Free Domestic Shipping for orders over 199USD!  Free shipping threshold refers to the order value AFTER any gift cards or discount codes have been deducted *Not applicable during Black Friday sales.

Please note: Once your order has been confirmed, you have 60 min window to edit your order yourself*. After this, it is highly unlikely that our customer service staff will see any emails asking for order amendments in time. We are working our hardest to help you in any way we can. Please make sure you select the correct size before you check out. Thank you! *Items with a discount code applied cannot be edited, but you can still edit your address or cancel the whole order.

We also have a store in the United Kingdom (cxix.com) that ships globally.

Estimated Shipping Times in Business Days

(From the day of dispatch, not order placement)

USA (Domestic):

Express 1-3 days
Standard 3-8 days

Canada:

Standard 4-9 days
*Customs charges applicable

🎄🎄Christmas Shipping Cut-off🎄🎄

(Please note the above are guidelines, and do not guarantee delivery within that timeframe.)

Domestic 

Express - December 18

Standard – December 11

For international orders, knowing the customs process and customs charges associated is entirely the customers responsibility, and is to be managed / paid by the customer. 

Delivery to PO Box: Standard shipping only, maximum weight is 5kg / 11lbs

We do not ship on local Public Holidays.